Use a Custom SMTP for email delivery

Last updated Wednesday, December 13, 2017 in Email Experience Manager for Administrator, Developer
Keywords: Messages, Sending

For email delivery, you can choose to use the Sitecore Email Cloud or the Custom SMTP.

To switch from using the Sitecore Email Cloud to using the Custom SMTP, you must disable the Sparkpost configurations and then enable the CustomSmtp configurations.

To start using the Custom SMTP:

  1. In the Website\Web.config file, set the eds:define appsetting to CustomSmtp:
    <add key="eds:define" value="CustomSmtp" />
  2. In the \App_Config\Sitecore\EmailExperience\Sitecore.EDS.Providers.CustomSmtp* configuration files, configure your SMTP and POP3 servers.

Send feedback about the documentation to