Disable the robot detection component on a content management server

Last updated Friday, September 30, 2016 in Sitecore Experience Platform for Administrator

Robot detection filters out unwanted interactions from automated browsers and robots so that only genuine contacts are registered in the system.

To disable the robot detection component on a content management server:

  1. In your website root folder, navigate to the Website\App_Config\Include folder and disable the following configuration file
    • Sitecore.Analytics.Tracking.RobotDetection.config
  2. Open the Web.config file.
  3. In the Web.config file, navigate to the system.webServer/modules node: name="MediaRequestSessionModule"
  4. Change the following line from:
    "Sitecore.Analytics.RobotDetection.Media.MediaRequestSessionModule, Sitecore.Analytics.RobotDetection"


    "Sitecore.Analytics.Media.MediaRequestSessionModule, Sitecore.Analytics"
  5. Save your changes.


Once you have disabled the robot detection component, xDB will go back to using the default robot detection logic. Using the default logic, contacts are classified as human if they request more than one page during a visit or if they make a request to download a media item.